Many of us travel by Goair and sometimes we need to cancel our tickets. Also, there might be some other matter for which we have to contact the Goair customer care number. Let’s discuss what are the ways to contact them one by one:

  1. Goair Customer care number
  2. Email id
  3. Goair Offices

1.) Goair Customer Care Number

  • You can contact Customer care on 1800 2100 999
  • You can also contact on +91 22 6273 2111 (Flight queries)

2.) Contact via Goair email id

For Refund related queries you can write to Goair with your PNR details. (Applicable for both agents and customers). Email-id is [email protected]

For any queries from their journalists, kindly write them at [email protected]

Grievance Redressal

As per The Civil Aviation Requirements, if you are not satisfied with their response and wish to escalate your concern, please contact their Nodal Officer, Ms. Nehha Bora  [email protected].

You can do further appeal to their Appellate Authority, Ms. Vida D’Souza at [email protected].

3.) Contact via Offices

You can also contact the Goair by contacting them through offices nearby your locality. The office location can be checked by clicking on the link

Their head office is situated at

Go Airlines Ltd., Wadia International Centre (WIC), Pandurang Marg, Worli, Mumbai, India

Board Line: 6741 0000, Fax: +91 22 67410001

Other Information

If you wanted to provide feedback about your flight then click here and fill the feedback form and submit.

Goair customer FAQ

1.) How do I contact Go Air customer care?

1800 2100 999

2.) How do I get a refund from Go Air?

For tickets that are canceled, a credit card payment refund will be done after the deduction of cancellation fees, which may take up to 7 days.

3.) How can I change my reservation?

You make a change in bookings under manage booking option on the homepage of the Goair website. You can make a special service request for your booking. Also, update your contact information if any.

Click here for Bounce Customer Care Number.

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