BESCOM is Bangalore Electricity Supply Company Limited and Sometimes, we might get a problem regarding the services and need to contact the BESCOM Customer care number. This Company is responsible for Power distribution in Karnataka in Eight districts (Bangalore Rural, Kolar, Davanagere, Tumkur, Chitradurga, Ramanagara, Chikkaballapura, and Bangalore Urban).

We can contact the BESCOM Customer Care number by many following ways.

BESCOM 24×7 Helpline Number

BESCOM 24×7 helpline number is 1912 and this helpline is functioning in the premises of Corporate Office, Bengaluru.

SMS Facility BESCOM 24×7

Consumer can also send SMS to 58888 to lodge their complaint in the format as below: BESCOM   < Subdivision code> < Nature of complaint>         
Example is : BESCOM N2 No Power Suply since 10.20 AM

The SMS Facility functions as follows:

When the SMS is received, the consumer will gets back the acknowledgment message with the ticket number. If the Consumer does not receive an acknowledgment message he/she can call to 1912 helpline number or email to [email protected]

Online Registration of Complaint

New and Existing Customers can register the complaint by click on the following link here.

The steps are as follows:

For New Customer:

1. Enter the valid Mobile number.
2. Then, Confirm One Time Password for the first time registration users.
3. Enter the required details as asked and select category, subcategory and then submit to register the complaint.

For The Existing Customer:

1. Enter the valid Mobile number.
2. Consumers can track the complaint if they already registered. If the registered complaint status is closed and the consumer wants to register a new complaint then please select the category, subcategory and submit the same to register the complaint.
3. Even If the complaint is in pending status, then the consumer can able to track the complaint updates.

Contact via Email

You can lodge your complaint by sending the email at [email protected] and [email protected]

Click here to know the Field Officers contact details.

To download the Bescom Mitra app, click here