Aurel Care Number Europe

Amsterdam, Netherlands

• Office Fax Number +31-20-5759174
• Office Address Strawinskylaan 617, 1077 XX Amsterdam, The Netherlands
• Reservation/Ticketing Hotline +31-20-5759166
• Reservation Fax No. +31-20-5759174
• Ticketing Fax No. +31-20-5759174
• Hotline Open Hours Monday~Friday : 09:00-17:00
• Ticketing Counter Address Strawinskylaan 617, 1077 XX Amsterdam, The Netherlands
• Ticketing Counter Fax No +31-20-5759174
• Ticketing counter Open Hours Monday~Friday: 09:00-17:00
• Airport Telephone Number +31-20-446-6279

Athens, Greece

• Office Telephone Number +30 210 4286844-5
• Office Fax Number +30-210-4528994
• Office Address 33, Zeppou Str. Glyfada 166 75 Greece
• Email Address Reservations & Ticketing Department: [email protected] / Sales Department: [email protected]
• Reservation/Ticketing Hotline +30-210-4286844/845
• Reservation Fax No. +302104184551
• Ticketing Fax No. +302104184551
• Hotline Open Hours Monday~Friday : 09:00-18:00 / Saturday : 09:00-14:00
• Ticketing Counter Address 33, Zeppou Street, 166 75, Glyfada, Greece
• Ticketing Counter Fax No +302104184551
• Ticketing counter Open Hours Monday to Friday 09:00-18:00 & Saturday 09:00-14:00

Bratislava, Slovakia

• Office Fax Number +421-2-52927918
• Office Address Lazaretska 29, 81109 Bratislava
• Reservation/Ticketing Hotline +421-2-52932868
• Reservation Fax No. +421-2-52927918
• Ticketing Fax No. +421-2-52927918
• Hotline Open Hours Monday~Friday : 8:00-18:00
• Ticketing Counter Address Lazaretská 29,81109 Bratislava
• Ticketing Counter Fax No +421-2-52927918
• Ticketing counter Open Hours Monday~Friday: 08:00-18:00

Frankfurt, Germany

• Office Fax Number +49-69-929109-99
• Reservation/Ticketing Hotline +49-69-9291090
• Reservation Fax No. +49-69-929109-99
• Ticketing Fax No. +49-69-929109-99
• Hotline Open Hours Monday – Friday : 09:00-17:00
• Ticketing Counter Fax No +49-69-929109-99
• Ticketing counter Open Hours Monday~Friday : 09:00-17:00

London, United Kingdom

• Reservation/Ticketing Hotline +44-20-7380-8300
• Hotline Open Hours Monday~Friday : 09:00~18:00
• Ticketing counter Open Hours Monday~Friday : 09:00~18:00
• Airport Telephone Number +44-20-8745-7779

Paris, France

• Office Fax Number +33-1-41439110
• Reservation/Ticketing Hotline +33-1-41439111
• Reservation Fax No. +33-1-41439110
• Hotline Open Hours Lundi au Jeudi de 09h00 à 17h30 / Vendredi de 09h00 à 17h00
• Ticketing counter Open Hours Lundi au Jeudi de 09h00 à 17h30 / Vendredi de 09h00 à 17h00
• Airport Telephone Number +33-1-48164725
• Airport Fax Number +33-1-48164726

Prague, Czech Republic

• Office Address Na Rybnicku 5, Prague 2, 12000
• Reservation/Ticketing Hotline +420-296-368270
• Hotline Open Hours Monday~Friday : 09:00-17:00
• Ticketing Counter Address Na Rybnicku 5, Prague 2, 12000
• Ticketing counter Open Hours Monday~Friday : 09:00-17:00

Vienna, Austria

• Office Fax Number +43-1-7007-38797
• Reservation/Ticketing Hotline +43-1-7007-38700
• Reservation Fax No. +43-1-7007-38798
• Ticketing Fax No. +43-1-7007-38798
• Hotline Open Hours Monday~Friday : 08:30-17:00
• Ticketing Counter Fax No +43-1-7007-38798
• Ticketing counter Open Hours Monday~Friday: 08:30-17:00
• Airport Telephone Number +43-1-7007-35581

Zagreb, Croatia

• Office Fax Number +385-1-5498-537
• Office Address Ede Murtića 4 Zagreb
• Reservation/Ticketing Hotline +385-1-4878776
• Reservation Fax No. +385-1-5498537
• Ticketing Fax No. +385-1-5498537
• Hotline Open Hours Monday~Friday : 09:00-17:00
• Ticketing Counter Address Ede Murtića 4 Zagreb
• Ticketing Counter Fax No +385-1-5498537
• Ticketing counter Open Hours Monday~Friday : 09:00-17:00

Zurich, Switzerland

• Office Telephone Number +41-58-6800296 for all service
• Office Address RTW AIR SERVICES SA,FRACHT WEST, 8058 ZURICH AIRPORT SWITZERLAND
• Office Service hours Monday~Friday : 09:00-18:00
• Email Address [email protected]
• Hotline Open Hours Monday~Friday : 09:00-18:00
• Ticketing Counter Address RTW AIR SERVICES SA,FRACHT WEST ,8058 ZURICH AIRPORT SWITZERLAND
• Ticketing counter Open Hours Monday~Friday : 09:00-18:00

Madrid, Spain

• Reservation/Ticketing Hotline +34-91-4585575

Sofia, Bulgaria

• Reservation/Ticketing Hotline +359-884-754156
• Reservation Fax No. +359-2-9802249
• Ticketing Fax No. +359-2-9802249
• Hotline Open Hours Monday~Friday : 09:00-19:00
• Ticketing Counter Address 25, Nezabravka Str., 1000Sofia
• Ticketing Counter Fax No +359-2-9802249
• Ticketing counter Open Hours Monday~Friday : 09:00-19:00

Warsaw, Poland

• Reservation/Ticketing Hotline +48-22-6311084
• Reservation Fax No. +48-22-6324046
• Ticketing Fax No. +48-22-6324046
• Ticketing Counter Address Eva Air, c/o Aviareps, Sienna 72/3, 00-833 Warszawa, Poland
• Ticketing Counter Fax No +48-22-6324046
• Ticketing counter Open Hours Monday~Friday : 0900-1700

Copenhagen, Denmark

• Office Telephone Number +45 3333 0344
• Office Address Vester Farimagsgade 3, 4th floor, DK1606 Copenhagen V, Denmark
• Email Address [email protected]

Stockholm, Sweden

• Office Telephone Number +46 8 756 0640
• Office Address Rådmansgatan 88, SE-113 29 Stockholm, Sweden
• Email Address [email protected]

Eva Air Customer Care Number Middle East

Cairo, Egypt

• Reservation/Ticketing Hotline +20-2-24801140

Damman, Saudi Arabia

• Reservation/Ticketing Hotline +966-13-8333566 ext 103

Jeddah, Saudi Arabia

• Reservation/Ticketing Hotline +966-12-6038000 ext 2174

Riyadh, Saudi Arabia

• Reservation/Ticketing Hotline +966-11-2065400 / 4787077

Aurel Customer Care Number South America

Buenos Aires, Argentina

• Reservation/Ticketing Hotline +54-11-43272595

La Paz, Bolivia

• Reservation/Ticketing Hotline +54-11-43272595

Santiago, Chile

• Reservation/Ticketing Hotline +54-11-43272595

Quito, Ecuador

• Reservation/Ticketing Hotline +54-11-43272595

Managua, Nicaragua

• Reservation/Ticketing Hotline +57-1-745-8882 / 8884 / 8886

Mexico City, Mexico

• Reservation/Ticketing Hotline +52-55-5596-3550

Panama City, Panama

• Reservation/Ticketing Hotline +57-1-745-8882 / 8884 / 8886

Asunción, Paraguay

• Reservation/Ticketing Hotline +54-11-43272595

Lima, Peru

• Reservation/Ticketing Hotline +54-11-43272595

San José, Costa Rica

• Reservation/Ticketing Hotline +57-1-745-8882 / 8884 / 8886

San Salvador, El Salvador

• Reservation/Ticketing Hotline +57-1-745-8882 / 8884 / 8886

Tegucigalpa, Honduras

• Reservation/Ticketing Hotline +57-1-745-8882 / 8884 / 8886

Montevideo, Uruguay

• Reservation/Ticketing Hotline +54-11-43272595

Bogota, Colombia

• Reservation/Ticketing Hotline +57-1-745-8882 / 8884 / 8886

Caracas, Venezuela

• Reservation/Ticketing Hotline +57-1-745-8882 / 8884 / 8886

Eva Air Customer Care Number North America

Vancouver, Canada

• Office Telephone Number +1-604-214-6608
• Reservation/Ticketing Hotline +1-800-6951188/+1-604-2146608
• Reservation Fax No. +1-604-3033337
• Ticketing Fax No. +1-604-3033337
• Ticketing Counter Fax No +1-604-3033337
• Ticketing counter Open Hours Monday~Friday: 08:30-17:30
• Airport Telephone Number +1-604-303-3338

Toronto, Canada

• Office Telephone Number +1-416-598-8808
• Office Fax Number +1-416-597-8883
• Office Address 2 Carlton Street, Suite 801, Toronto, Ontario M5B 1J3, Canada
• Reservation/Ticketing Hotline +1-800-695-1188/+1-416-598-8808
• Reservation Fax No. +1-416-5978883
• Ticketing Fax No. +1-416-5978883
• Ticketing Counter Address 2 Carlton Street, Suite 801, Toronto, Ontario M5B 1J3, Canada
• Ticketing Counter Fax No +1-416-5978883
• Ticketing counter Open Hours Monday~Friday: 08:30-17:30
• Airport Telephone Number +1-416-776-5085

Atlanta, U.S.A.

• Reservation/Ticketing Hotline +1-800-6951188
• Reservation Fax No. +1-310-3626610
• Ticketing Fax No. +1-310-3626610
• Ticketing Counter Fax No +1-404-2097689
• Ticketing counter Open Hours Monday~Friday: 08:30 – 17:30

Chicago, U.S.A.

• Office Telephone Number 1-847-261-9900
• Office Fax Number 847-305-5899
• Office Address 5600 N. River Road Suite 180 Rosemont, IL 60018
• Reservation/Ticketing Hotline +1-800-6951188
• Reservation Fax No. 847-305-5899
• Ticketing Fax No. 847-305-5899
• Ticketing Counter Address 5600 N River Road, STE 180, Rosemont, IL 60018
• Ticketing Counter Fax No 847-305-5899
• Ticketing counter Open Hours Monday~Friday: 08:30 – 17:30
• Airport Telephone Number 847-780-1068
• Airport Fax Number 847-780-1069
• RemarkAirport Address: Chicago O’hare Airpot Terminal 5 Building 325, Room UL-133 Chicago, IL 60666

Dallas, U.S.A.

• Office Address 1639 W 23rd Street, Suite 110, Dallas, TX 75261
• Reservation/Ticketing Hotline +1-800-6951188
• Reservation Fax No. +1-310-3626610
• Ticketing Fax No. +1-310-3626610
• Ticketing Counter Address 1639 W 23rd Street, Suite 110, Dallas, TX 75261
• Ticketing Counter Fax No +1-972-5741638
• Ticketing counter Open Hours Monday~Friday: 08:30 – 17:30

Honolulu, U.S.A.

• Office Telephone Number +1-808-923-8299
• Office Fax Number +1-808-922-0519
• Office Address 2222 Kalakaua Ave., Suite 908, Honolulu, HI 96815, U.S.A.
• Reservation/Ticketing Hotline +1-800-695-1188

Los Angeles, U.S.A.

• Office Fax Number +1-310-362-6660
• Office Address 200 North Pacific Coast Highway, Suite 1600 El Segundo, CA 90245, USA
• Reservation/Ticketing Hotline +1-800-6951188/+1-310-3626600
• Reservation Fax No. +1-310-3626610
• Ticketing Fax No. +1-310-3626610
• Ticketing Counter Address 200 North Pacific Coast Highway, Suite 1600 El Segundo, CA 90245, USA
• Ticketing Counter Fax No +1-310-3626610
• Ticketing counter Open Hours Monday~Friday: 08:30 – 17:30
• Airport Telephone Number +1-310-646-9813

New York, U.S.A.

• Office Telephone Number +1-646-278-6060
• Office Address 1450 Broadway, 31st Floor, New York, NY 10018, U.S.A.
• Reservation/Ticketing Hotline +1-800-6951188/+1-646-2786060
• Reservation Fax No. +1-646-2786050
• Ticketing Fax No. +1-646-2786050
• Ticketing Counter Address 1450 Broadway,31st FL.New York, NY 10018
• Ticketing Counter Fax No +1-646-2786050
• Ticketing counter Open Hours Monday~Friday: 08:30-17:30
• Airport Telephone Number +1-718-751-1998

San Francisco, U.S.A.

• Office Address 1350 Bayshore Highway, Suite 650 Burlingame, CA 94010
• Reservation/Ticketing Hotline +1-800-6951188/+1-650-5791818
• Reservation Fax No. +1-650-579-5535
• Ticketing Fax No. +1-650-579-5535
• Ticketing Counter Fax No +1-650-5795535
• Airport Telephone Number +1-650-360-6800

Seattle, U.S.A.

• Office Telephone Number +1-206-242-8888
• Office Address 18000 International Blvd STE 108,SEATAC WA 98188-4258,U.S.A.
• Reservation/Ticketing Hotline +1-800-695-1188 / 206-242-8888
• Reservation Fax No. +1-206-242-6635
• Ticketing Fax No. +1-206-775-8969
• Ticketing Counter Address 18000 International Blvd. Suite 108 SeaTac WA 98188-4258 U.S.A.
• Ticketing Counter Fax No +1-206-242-6635
• Ticketing counter Open Hours Monday~Friday: 08:30-17:30
• Airport Telephone Number +1-206-242-6868

Eva Air Customer Care Number Oceania

Auckland, New Zealand

• Office Address Level 10, BDO Tower, 120 Albert St, Auckland 1010
• Reservation/Ticketing Hotline +64-9-9697608
• Reservation Fax No. +64-9-9697474
• Ticketing Fax No. +64-9-9697474
• Ticketing Counter Address Level 10,BDO Tower. 120 Albert Street Auckland 1010
• Ticketing Counter Fax No +64-9-9697608
• Ticketing counter Open Hours Monday ~ Friday : 09:00 – 17:00

Brisbane, Australia

• Office Telephone Number +61-7-31141120
• Office Fax Number +61-7-38605554
• Reservation/Ticketing Hotline +61-7-38605555
• Reservation Fax No. +61-7-38605554
• Ticketing Fax No. +61-7-38605554

Aurel Customer Care Number Southeast Asia

Hanoi, Vietnam

• Reservation/Ticketing Hotline +84-24-39361600~02
• Reservation Fax No. +84-24-39361610
• Ticketing Fax No. +84-24-39361610
• Ticketing Counter Address Unit15.02 , 15th Floor, CornerStone Building, 16 Phan Chu Trinh Street, Hoan kiem Dist., Ha Noi, VietNam
• Ticketing Counter Fax No +84-24-39361610
• Airport Telephone Number +84-24-35876566

Ho Chi Minh, Vietnam

• Office Address Unit 401-404 (4F), No. 2A-4A, Ton Duc Thang Street, Dist. 1, Ho Chi Minh City, Vietnam
• Reservation/Ticketing Hotline +84-28-38224488
• Reservation Fax No. +84-28-38217150
• Ticketing Fax No. +84-28-38217215
• Ticketing Counter Fax No +84-28-38217215
• Ticketing counter Open Hours Monday~Friday : 08:00 – 16:30/Saturday : 08:00 – 11:30
• Airport Telephone Number +84-28-38445211

Bangkok, Thailand

• Office Telephone Number +66-2-3027300
• Reservation/Ticketing Hotline +66-2-3027288
• Reservation Fax No. +66-2-3027399
• Ticketing Fax No. +66-2-3027399
• Ticketing Counter Fax No +66-2-3027399
• Airport Telephone Number +66-2-1342521-5

Chiang Mai, Thailand

• Office Telephone Number +66-52-135-200
• Office Address 90/1 Airport Business Park Building 5th Floor, Room no. D510-511 Mahidol Road, Muang Chiang Mai, Chiang Mai, 50100, Thailand
• Reservation/Ticketing Hotline +66-2-3027288
• Reservation Fax No. +66-2-3027399
• Ticketing Fax No. +66-2-3027399
• RemarkDue to no reservation and ticketing counter at EVA Chiang Mai office, please contact EVA Thailand Branch (Bangkok) for services.

Denpasar, Indonesia

• Reservation/Ticketing Hotline +62-361-9359773
• Reservation Fax No. +62-361-9359774
• Ticketing Fax No. +62-361-9359774
• Ticketing Counter Fax No +62-361-9359774
• Ticketing counter Open Hours Monday ~ Friday : 08:30 – 16:45/Saturday : 08:30 – 12:15
• Airport Telephone Number +62-361-9357295

Jakarta, Indonesia

• Office Fax Number +62-21-5501789
• Office Address Mega Plaza, 10th floor, JL. H.R Rasuna Said Kav. C-3, Jakarta 12920, Indonesia
• Reservation/Ticketing Hotline +62-21-5205363 ( Reservation ) / +62-21-5205808 ( Ticketing )
• Reservation Fax No. +62-21-5212630
• Ticketing Fax No. +62-21-5212630
• Ticketing Counter Address 10th Floor, Mega Plaza Building Jl. H.R Rasuna Said Kav. C3, Jakarta 12920, Indonesia
• Ticketing Counter Fax No +62-21-5212630
• Ticketing counter Open Hours Monday ~ Friday : 08:30 – 17:00/Saturday : 08:00 – 13:00

Kuala Lumpur, Malaysia

• Reservation/Ticketing Hotline +60-3-21622981
• Reservation Fax No. +60-3-21613596
• Ticketing Fax No. +60-3-21613596
• Ticketing Counter Address SUITE 1205, 12TH FLOOR KENANGA INTERNATIONAL, JALAN SULTAN ISMAIL, 50250 KUALA LUMPUR, MALAYSIA
• Ticketing Counter Fax No +60-3-21613596
• Ticketing counter Open Hours Monday ~ Friday : 09:00 – 18:00
• Airport Telephone Number +60-3-8776-6233

Penang, Malaysia

• Office Telephone Number +60-4-2291484
• Office Fax Number +60-4-2291477
• Office Address Room 2.2, 2nd Floor, Wisma Leader No.8 Jalan Larut 10050, Penang
• Reservation/Ticketing Hotline +60-4-2291484
• Airport Telephone Number +60-4-6438244~ 5

Singapore, Singapore

• Office Address 300, Tampines Avenue 5, Income@Tampines Junction, #06-02, Singapore 529653
• Reservation/Ticketing Hotline +65-62261533
• Reservation Fax No. +65-62262177
• Ticketing Fax No. +65-62262177
• Ticketing Counter Address 300, Tampines Avenue 5, Income@Tampines Junction, #06-02, Singapore 529653
• Ticketing Counter Fax No +65-62262177
• Airport Telephone Number +65-65430103~ 4

Manila, Philippines

• Office Telephone Number +63-2-7-7531380 ~ 82
• Office Address 23rd Fl., LKG Tower 6801 Ayala Avenue, Makati City
• Reservation/Ticketing Hotline +63-2-8-8643800
• Reservation Fax No. +63-2-8-8841142
• Ticketing Fax No. +63-2-8-8841142
• Ticketing Counter Fax No +63-2-8-8841142

Cebu, Philippines

• Office Telephone Number +63-32-494-7662
• Office Address Room 1-05-038-B, Arrival Level, T2, Mactan Cebu International Airport
• Reservation/Ticketing Hotline +63-32-4947663 (Reservation) / +63-32-4947664 (Ticketing)
• Hotline Open Hours Monday~Friday : 08:30-17:30

Colombo, Sri Lanka

• Office Telephone Number +94-11-7-4731557
• Office Fax Number +94-11-2-342295
• Email Address [email protected]
• Reservation/Ticketing Hotline +94-1-2302194~6

New Delhi, India

• Office Telephone Number +91-11-2373 0864
• Office Fax Number +91-11-2373 0341
• Office Address 118-M New Delhi House, 27 Barakhamba Road, New Delhi 110 001
• Reservation/Ticketing Hotline +91-11-2373 0864

Phnom Penh, Cambodia

• Office Telephone Number +855-23-862801
• Office Fax Number +855-23-862802
• Reservation/Ticketing Hotline +855-23-210303 / +855-23-219911
• Reservation Fax No. +855-23-210699
• Ticketing Fax No. +855-23-210699
• Ticketing Counter Address SUITE 11-14B/79,STREET 205,SANGKAT TOMNOUBTEOUK,KHAN CHAMKARMON,PHNOM PENH CAMBODIA
• Ticketing Counter Fax No +855-23-210699

Yangon, Myanmar

• Office Telephone Number +95-1-378433
• Office Address NO.33/35,Ground Floor, Kyauktada Township, Yangon, Myanmar
• Email Address [email protected]
• Reservation/Ticketing Hotline +95-1-378422

Aurel Customer Care Number Northeast Asia

Tokyo, Japan

• Office Telephone Number +81-3-57933400 / +81-3-57933407 (Sales)
• Office Fax Number +81-3-57933410
• Office Address 2nd fl., EVERGREEN Bldg., 2-15-13, Takanawa, Minato-ku,Tokyo 108-0074, Japan
• Reservation/Ticketing Hotline 0570-666-737 (accessible within Japan only) +81-3-5798-2811 (international hotline)
• Reservation Fax No. +81-3-5798-0511
• Ticketing Fax No. +81-3-5798-0511
• Ticketing Counter Fax No +81-3-5798-0511
• Ticketing counter Open Hours Monday~Friday: 09:00-12:30/13:30-17:30
• Airport Telephone Number +81-476-34-6320 (Narita airport) / +81-3-5708-3720 (Haneda airport)
• Airport Fax Number +81-476-30-0080 (Narita airport) / +81-3-3747-0088 (Haneda airport)

Fukuoka, Japan

• Office Telephone Number +81-92-477-7879
• Office Fax Number +81-92-473-7258
• Reservation/Ticketing Hotline 0570-666-737 (accessible within Japan only) +81-3-5798-2811 (international hotline)
• Reservation Fax No. +81-3-5798-0511
• Ticketing Fax No. +81-3-5798-0511
• Airport Telephone Number +81-92-473-7220
• Airport Fax Number +81-92-477-7882

Kanazawa, Japan

• Office Telephone Number +81-76-224-6550
• Office Fax Number +81-76-224-6551
• Office Address Kanazawa Kamitsutsumi – Chou BLDG., 10F, 1-15 Kamitsutsumi – Chou, Kanazawa – Shi, Ishikawa 920-0869, Japan

Nagoya, Japan

• Office Telephone Number +81-52-218-6505
• Office Fax Number +81-52-203-0515
• Office Address FUJI FILM NAGOYA BUILDING 10F, 1-12-17 SAKAE, NAKA, NAGOYA CITY, AICHI 460-0008, JAPAN
• Reservation/Ticketing Hotline 0570-666-737 (accessible within Japan only) +81-3-5798-2811 (international hotline)
• Reservation Fax No. +81-3-5798-0511
• Ticketing Fax No. +81-3-5798-0511

Osaka, Japan

• Office Telephone Number +81-6-6377-2355
• Office Fax Number +81-6-6377-2357
• Office Address PIAS TOWER 13F, 3-19-3 TOYOSAKI, KITA-KU, OSAKA 531-0072
• Reservation/Ticketing Hotline 0570-666-737 (accessible within Japan only) +81-3-5798-2811 (international hotline)
• Reservation Fax No. +81-3-5798-0511
• Ticketing Fax No. +81-3-5798-0511
• Airport Telephone Number +81-72-456-8007
• Airport Fax Number +81-72-456-8010

Sapporo, Japan

• Office Telephone Number +81-11-219-7766
• Office Fax Number +81-11-219-7756
• Reservation/Ticketing Hotline 0570-666-737 (accessible within Japan only) +81-3-5798-2811 (international hotline)
• Reservation Fax No. +81-3-5798-0511
• Ticketing Fax No. +81-3-5798-0511
• Airport Telephone Number +81-123-451112
• Airport Fax Number +81-123-451113

Sendai, Japan

• Office Telephone Number +81-22-212-1201
• Office Fax Number +81-22-266-5833
• Office Address 5F KAWANISHI BUILDING., 2-9-1 CHUO, AOBA, SENDAI, MIYAGI 980-0021, JAPAN.
• Reservation/Ticketing Hotline 0570-666-737 (accessible within Japan only) +81-3-5798-2811 (international hotline)
• Reservation Fax No. +81-3-5798-0511
• Ticketing Fax No. +81-3-5798-0511

Komatsu, Japan

• Reservation/Ticketing Hotline 0570-666-737 (accessible within Japan only) +81-3-5798-2811 (international hotline)
• Reservation Fax No. +81-3-5798-0511
• Ticketing Fax No. +81-3-5798-0511

Okinawa, Japan

• Reservation/Ticketing Hotline 0570-666-737 (accessible within Japan only) +81-3-5798-2811 (international hotline)
• Airport Telephone Number +81-98-852-1517

Seoul, South Korea

• Office Address 13th Floor, Twin Tree Tower A, 6, Yulgok-ro 2-gil, Jongno-gu, Seoul, Korea
• Reservation/Ticketing Hotline +82-2-7560015
• Reservation Fax No. +82-2-7560016
• Ticketing Fax No. +82-2-7560016
• Ticketing Counter Address 13th Floor, Twin Tree Tower A, 6, Yulgok-ro 2-gil, Jongno-gu, Seoul, Korea
• Ticketing Counter Fax No +82-2-7560016
• Ticketing counter Open Hours Monday-Friday:0900-1200/1300-1800
• Airport Telephone Number +82-32-744-3512 (Incheon Airport) / +82-22-666-7461 (Gimpo Airport)

Aurel Customer Care Number Taiwan

Taipei, Taiwan

• Office Telephone Number +886-2-25011999
• Office Address 117, Sec 2, Chang An E. Rd., Taipei 104 Taiwan
• Reservation/Ticketing Hotline +886-2-25011999
• Reservation Fax No. +886-3-3510022
• Ticketing Fax No. +886-3-3510131
• Ticketing Counter Address 1F,. 117, Sec 2, Chang An E. Rd., Taipei 104 Taiwan
• Ticketing counter Open Hours Monday ~ Friday: 08:30-18:30 / National Holidays (Excluding Saturday, Sunday): 08:30-17:30 / Saturday, Sunday : Close
• Airport Telephone Number +886-3-3516805 (Taoyuan Airport) / +886-2-27156988 (Songshan Airport)
• Baggage Tracing +886-3-3517637

Kaohsiung, Taiwan

• Office Fax Number +886-7-2696812
• Office Address No.177, Siwei 4th Rd., Lingya Dist., Kaohsiung City 802, Taiwan
• Reservation/Ticketing Hotline +886-2-25011999
• Reservation Fax No. +886-3-3510022
• Ticketing Fax No. +886-3-3510131
• Ticketing Counter Address No.177, Siwei 4th Rd., Lingya Dist., Kaohsiung City 802, Taiwan
• Ticketing counter Open Hours Monday~Friday: 08:30-17:30

Taichung, Taiwan

• Office Fax Number +886-4-22541328
• Reservation/Ticketing Hotline +886-2-25011999
• Reservation Fax No. +886-3-3510022
• Ticketing Fax No. +886-3-3510131
• Ticketing counter Open Hours Monday~Friday: 08:30-17:30

Hsinchu, Taiwan

• Office Fax Number +886-35-632439
• Office Address Room601, 6F, 1, INDUSTRY E. 2ND RD., SCIENCE-BASED INDUSTRIAL PARK, Hsinchu, TaiwanOpen Google Map
• Reservation/Ticketing Hotline +886-2-25011999
• Reservation Fax No. +886-3-3510022
• Ticketing Fax No. +886-3-3510131
• Ticketing Counter Address Room601, 6F, 1, INDUSTRY E. 2ND RD., SCIENCE-BASED INDUSTRIAL PARK, Hsinchu, Taiwan
• Ticketing counter Open Hours Monday~Friday: 08:30-12:30/13:30-17:30

Customer Service, Taiwan

• Office Address 117, Sec 2, Chang An E. Rd., Taipei 104 Taiwan
• Service Hotline 0800-098-666 (Taiwan Only)
• CAA Hotline 0800-211-798 (Taiwan Only)

Check Jio Service Centre Details here